DELIVERY

Fulfilling your orders

Self Collection

  • There will be no charge for self pickup. It will take 1-2 business days for your goods to be ready. Kindly wait for our phone call or email to confirm collection. Please show your proof of purchase to our staff upon arrival at 49 Kampong Bahru Road. Singapore 169362. Tel: +65 6223 7102/+65 6226 1686.

 

Delivery within Singapore

  • Our products are mostly delivered by local courier SingPost to your doorstep. Shipping duration is generally between 2 – 4 business days (from when payment has been received by Highlander Coffee Espresso Bar) depending on the location of the customer. In the event that our couriers return the goods to us as undelivered for any reasons, additional delivery charges may apply to cover the cost of re-delivery. If orders are subsequently cancelled, any refund will have all delivery charges deducted from any refund amount given.
  • Shipping is FREE within mainland Singapore for total orders of above $100. Shipping cost per item starts at $4.90.
  • Prices listed are NETT and in Singapore dollars. We do not charge GST.
  • Once orders are confirmed, no cancellations and refund requests are allowed under any circumstances.
  • Kindly allow 2 – 4 working days for processing and delivery of your order within mainland Singapore.

Coffee Beans Delivery Charges 
Qty (250gm) Charge (SGD)
1 4.90
2 5.40
3 5.90
4 6.40

  

Overseas Delivery

  • If you are ordering from outside of Singapore, you will first be charged only on the price of the item/s. Then choose ‘Overseas Shipment (Pending Delivery Charges)’. We will then notify you once the charges are determined based on your location. You will then be asked to make another secured payment for shipping charges through PayPal or STRIPE.
  • Customs regulations may prevent us from shipping certain products to certain geographical locations. Highlander Coffee Espresso Bar will assist in facilitating customs approval by providing the ingredients declaration forms as and when required. However, you will be notified if we are unable to ship specific items to the address you have selected.
  • Highlander Coffee Espresso Bar will not be held responsible in the event that orders delivered are rejected by the customs authority of your geographical location. Additional costs incurred in re-directing or cancellation of the orders will be borne by the customers.
  • All orders are subject to confirmation. Kindly allow at least 2 weeks for processing and delivery of your order.
  • Shipping charges apply and are based on total product weight and geographical location. Actual delivery and handling charges will be advised 1 to 3 days after order confirmation and added to your order.
  • Any changes to orders placed must be made at least 5 working days prior to the delivery schedule. Changes to orders are subject to stock availability.
  • Once orders are confirmed, no cancellations and refund requests are allowed under any circumstances.

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