Get started to finding the RIGHT COFFEE MACHINE for your OFFICE?
Our office is currently experiencing the following:-
- Frustrated with paying for expensive bad coffees in our neighboring cafes?
- Tired of costly capsule machine coffees?
- Our existing coffee machine don’t produce quality coffee anymore and breaking down often?
- Puzzled with too many coffee machine options out there?
- The coffee served in our office current sucks!
- Who and where can you find help us get started?
- A cup of black freshly brewed black coffee made by a coffee machine costs between conservatively $0.30 to $0.35; against the SGD 5.00 you have to pay at the cafes. And the long black coffee produced by coffee machine can most likely be BETTER if not EASILY MATCH the quality of these commercial establishments.
- A bag of 250 gms can make approximately 25 to 30 cups (assuming 8.5 to 10 gms per cup). Capsule machine coffees can be at least 3 times the cost of a cup of coffee made a bean-to-cup machine? In the long run you will SAVING A LOT!
- Your cost of repair may be very expensive if your machine continues to breakdown. The accumulated expenses on repair may EXCEED THE COST of a brand new machine!
- Yes it looks confusion with so many offerings in the market. However, we are confident there will be ONE that will SUIT your NEEDS!
HOW CAN HIGHLANDER COFFEE HELP?
Telephone us to have your needs assess first. Or contact us by submitting your enquiry online. We will response to you in the next 24 hours.
When you are ready to speak with us, kindly make an appointment at least a day in advance. Our cafe, showroom and training centre is located at 49 Kampong Bahru Road. Singapore 169362. Tel: 62261686 Operation Hours Monday to Saturday 9.00am to 5.00pm Closed on Sun and Public Holidays Google map Highlander Coffee 49 Kampong Bahru Road, Singapore 169362 https://goo.gl/maps/k7NQx4HgTy72
You are most welcome to our showroom and have a chat to assess your needs further. If are into the advance stages of your research into machines, you may even wish to see a demonstration or go hands-on with our machines on display. If you wish, we can follow up with a proposal of the machine packages we offer for your consideration; all at NO OBLIGATION!
When you are ready to speak with us, kindly make an appointment at least a day in advance. Our cafe, showroom and training centre is located at 49 Kampong Bahru Road. Singapore 169362. Tel: 62261686 Operation Hours Monday to Saturday 9.00am to 5.30pm Closed on Sun and Public Holidays Google map Highlander Coffee 49 Kampong Bahru Road, Singapore 169362 https://goo.gl/maps/k7NQx4HgTy72
Since 2004, we have built up a robust TECHNICAL CAPABILITY to support the distribution of espresso machines serving homes, oﬃces and commercial establishments. Customers enjoy PEACE-OF-MIND through our sound troubleshooting know how on services, repair and spare parts support.
THE BOTTOM LINE…
SIMPLY SAID, WE UNDERSTAND COFFEE BETTER. You will BENEFIT from our dedicated team of REAL PEOPLE with extensive PRACTICAL EXPERIENCE and on a DAILY basis:-
- ROAST coffee for retail (2006) and wholesale (2012)
- DISTRIBUTE and SERVICE coffee machines (2004)
- WALK the talk by OWNING a cafe and SERVE coffee daily (2006)
- PIONEER in COFFEE TRAINING and probably conducted the most number of classes in the WORLD (2004)!
- PROVIDE SOUND COFFEE CONSULTANCY with a PROVEN TRACK RECORD (2006)
We have been dealing with Espresso Coffee Machines and provided freshly roasted coffee beans to organisations and F&B outlets since 2004. Some of our coffee customers are Google, Landlease, Charles and Keith, Joe and Dough, W39, Cups and Canvas, Wimbly Lu, Coffee Stop, Chef Icon, Coffee Connect, Wong Partnership, salesforce.com, Allen and Gledhill, Global Orient, Lloyds of London, Lloyds Register, Paul Filtration, A-STAR, EMC Systems, Mitsubishi Corporation etc…
Highlander Coffee Quick Factfile: We are a Singapore pioneer in the gourmet coffee business established for more than 10 years (since 2004). Our cafe has been around serving coffee to new and regular customers for over 10 years. Our coffee academy is reputed the longest standing educational platform reaching out to more people than anybody else in the WORLD! We now WHOLLY OWN a roasting plant producing coffee almost daily for both retail and wholesale! We are AVA (mandatory licence for wholesale supplies), Halal (whole plant) and NEA (our espresso bar) certified. We are currently one of notable home and commercial espresso machine importer distributor in the region for the VBM brand with keen repair and parts support capabilities.
“…It’s not easy for me to get to your shop, so I was looking for an easy way to get to enjoy your yummy beans. I do enjoy the taste!”
Mr Raymond Komen (New Zealand)
“thank you HIGHLANDERIANS for your excellent coffee bean which kept us espredrated during 龍 Chinese New Year !!”
Mr 陳海晗 (Singapore)
“We at Jazz Café, in the Maldives loves your coffee! :)”
Mr Yaseen Hameed (Maldives)
“It’s been about 4 years since I first stepped in your cafe and you guys still make the best coffees around”.
Mr Daryll Chan (Singapore)
“Thanks Phil, IT was a great priviledge for me to find your shop and have such world class coffee. I hope your business goes over the top. blessings,…This is Phil, one of the owners of Highlander coffee. Check them out on the web… best coffee in the world!”
Mr Michael Card (American Christian singer-songwriter, musician, author, and radio host from Franklin, Tennessee http://www.michaelcard.com/ and Facebook Album)
“if personal attention to the production line is key to the artisanal push, then unpretentious down-to-earth brothers Phil and Cedric Ho of Highlander Coffee are often cited as the early adopters of more holistic control over their cup – bringing in green beans, roasting on-site (even on demand), grinding on demand, brewing to perfection. They serve up the best cup of flat white I’ve had in Singapore so far.
“Hi guys… awesome to meet up earlier today. Definitely the best and most enjoyable coffee I’ve had in Singapore ever!!! Looking forward to run your Supremo blend through our Cimbali for my morning coffee =) Cheers!…Thanks guys! Awesome work you guys doing! Best coffee in Singapore for sure! Sander.”
Mr Sander Blauw (Netherlands)
What Others Say…
BRANDS WE PARTNER
Any innovative product is preceded by the development of new concepts, technologies and design. Every day at JURA, a team of highly qualified product developers, engineers, designers and marketing specialists search for answers to a single question: what will espresso and coffee machines look like in the future?
WMF is the leading international manufacturer of fully automatic commercial coffee machines. Every coffee system is unique in itself and a specialist for meeting individual needs. To this date all of the WMF coffee machines are being manufactured in Geislingen and can therefore pride themselves on being MADE IN GERMANY.
Saeco is an Italian-based espresso machine manufacturer that launched their first fully automatic (aka superautomatic) espresso machine in 1980. Since then, they have worked to incorporate improvements into each new iteration of the quality Saeco espresso machines they create.
Do you provide RENTAL on coffee machines for offices?
Going with a coffee machine loan programme eventually translates into higher cost for your company. As you pay for rental, you are actually paying off the supplier eventually without even owning the equipment! More often than not, you will be provided with a USED machine and do not have a choice of beans to use.
If you are looking at long term gains, your investment in purchasing your own machine will likely be a better cup of coffee and owning an asset easily amortized within a few years. We believe that if you own the machine, you should be more committed to delivering quality coffee. We have the track record and experience to share with you what it takes to make a great cup.
Can I see a demonstration at our own office?
We do not do offer onsite demonstration at your place. However, we are happy to demonstrate the various machines at one of our designated showroom. Please contact us by submitting your enquiry request for appoitment online.
Do we have to use your coffee beans in order to be covered for warranty if we purchase a coffee machine from Highlander Coffee?
However, we maintain that the machine comes fully covered with a ONE YEAR warranty onsite on labour and parts (not due to mishandling or act of God); provided the user maintain the exclusive use of Highlander Coffee beans during this period.
We will first teach and always advise the customer to strictly do their daily maintenance at the close of the working day. Failure to do so can result in a bad cup of coffee, shorten machine’s lifespan and cause unnecessary downtime resulting in opportunity costs.
After the expiry of the ONE FULL WARRANTY and if you are still using our Highlander Coffee beans, we will provide all the necessary technical support; i.e. the first level support at no charge by phone (Tel: 62261686) and email ([email protected]). Should you require an onsite repair, labour and transportation charge will be WAIVED. ONLY PARTS REPLACEMENT charges will apply and the customer must be agreeable first.
After our purchase, what is the technical support you will provide should we face an issue with machine?
With the expiry of the ONE FULL WARRANTY and if you are still using our Highlander Coffee beans, we will provide all the necessary technical support; i.e. the first level support at no charge by phone (Tel: 62261686) and email ([email protected]). Again, there will be no transportation charge should the machine be fixed at our inhouse workshop. HOWEVER, you will be charged ONLY for PARTS REPLACEMENT.
Do you have a technical support team and how fast is your response?
Through the years we have built up a robust TECHNICAL CAPABILITY to support the distribution of espresso machines serving homes, oﬃces and commercial establishments. Customers enjoy PEACE-OF-MIND through our sound troubleshooting know how on services, repair and spare parts support.
Typically our response time is within the next few hours onsite or within latest the same working day. Often, problems are easily solved instantly over the phone or by electronic correspondences.
How do we go about purchasing and making payment for a coffee machine from Highlander Coffee?
Payment must be made by bank transfer (strictly in advance), cash or cheque can be made on the day of delivery immediately after commissioning. Cheque may be made payable to ‘Highlander Coffee Pte Ltd’. Bank details are as follow:-
Beneficiary: Highlander Coffee Pte. Ltd.
Bank: United Overseas Bank Limited
Account Name: Highlander Coffee Pte. Ltd.
Account No: 308-300-7034
Institution Code: 7375
Bank Branch Code: 308
Do you roast your own coffee beans and does Highlander Coffee possesses the required food safety certifications?
As our wholesale business grew, it is only right we eventually become a AVA certified wholesale roaster and supplier. End 2012, we finally WHOLLY OWN a roasting plant; producing coffee almost daily for both retail and wholesale with AVA (2012) and Halal (2015) certification. Our roasting facility is located at Food Exchange, 28 km away from our espresso bar (NEA certified since 2006)!
Where are the beans sourced from?
Why makes Highlander Coffee DIFFERENT?
To be available to everyone it must be simple to master for an individual, organisation or a commercial establishment. Coffee should easily be learned and not intimidating or overcomplicated.
Since 2004, Highlander Coﬀee is committed to making it simple for anyone to experience good consistent coﬀee by sharing, serving, and support of our in-house roasted coﬀees, espresso coﬀee machines and coﬀee training workshops.
For more than a DECADE, our VALUES have kept us focused to achieve steady and consistent GROWTH. SIMPLY put, we want our customers to continue recognizing us as ENDURING, DEPENDABLE and CREDIBLE.
We have established a broad customer base that either enjoys coﬀee at our espresso bar or who purchases beans to savour at home. Commercial establishments and oﬃces trust our roasts to serve their coﬀee customers and employees.