Watch our videos and understand more about our coffees and workshops !
The RIGHT GRINDER can give you greater enjoyment on your cup of coffee!
- There are just too many CONFUSING MODELS AND TYPES available in the marketplace! Which is most suitable for my budget and expectations?
- Many espresso grinders are very fanciful and highly priced. Can they really help me to serve good coffee CONSISTENTLY?
- Coffee machine distributor we talked to don’t seemed able to provide the much needed AFTER-SALES TECHNICAL SUPPORT should something go wrong.
- Besides buying the grinder, can the supplier provide EFFECTIVE GRIND ADVISE for us to get the most of the equipment?
THE FACTS & SOLUTIONS
- Depending on your expectations, there are different models and types that will suit different needs. There IS definitely ONE that will will MATCH your needs and budget.
- Coffee grinder only play ONE PART in achieving a good cup. Great coffee depends on the coffee origin, roasting, freshness, grind, brewing technique etc…not forgetting your preferences.
- RESPONSIVE AFTER-SALES TECHNICAL SUPPORT is absolutely crucial to the unexpected breakdown of coffee grinders. You would need a vendor that has the expertise, hardware and manpower to support you when you in dire need.
- Many suppliers sell coffee machines but not only a handful can provide EFFECTIVE GRIND ADVISE. Typically, NOT MANY have a proper coffee training curriculum, don’t roast and supply coffee, don’t have an in-house technical support team.
- With no obligation, Highlander Coffee can help you find the IDEAL COFFEE GRINDER for your home, office or Food and Beverage establishment.
HOW CAN HIGHLANDER COFFEE HELP?
Telephone us to have your needs assess first. Or contact us by submitting your enquiry online. We will response to you in the next 24 hours.
When you are ready to speak with us, kindly make an appointment at least a day in advance. Our cafe, showroom and training centre is located at 49 Kampong Bahru Road. Singapore 169362. Tel: 62261686 Operation Hours Monday to Saturday 9.00am to 5.30pm Closed on Sun and Public Holidays Google map Highlander Coffee 49 Kampong Bahru Road, Singapore 169362 https://goo.gl/maps/k7NQx4HgTy72
You are most welcome to our showroom and have a chat to assess your needs further. If are into the advance stages of your research into machines, you may even wish to see a demonstration or go hands-on with our machines on display. If you wish, we can follow up with a proposal of the machine packages we offer for your consideration; all at NO OBLIGATION!
Since 2004, we have built up a robust TECHNICAL CAPABILITY to support the distribution of espresso machines serving homes, oﬃces and commercial establishments. Customers enjoy PEACE-OF-MIND through our sound troubleshooting know how on services, repair and spare parts support.
THE BOTTOM LINE…
SIMPLY SAID, WE UNDERSTAND COFFEE BETTER. You will BENEFIT from our dedicated team of REAL PEOPLE with extensive PRACTICAL EXPERIENCE and on a DAILY basis:-
- ROAST coffee for retail (2006) and wholesale (2012)
- DISTRIBUTE and SERVICE coffee machines (2004)
- WALK the talk by OWNING a cafe and SERVE coffee daily (2006)
- PIONEER in COFFEE TRAINING and probably conducted the most number of classes in the WORLD (2004)!
- PROVIDE SOUND COFFEE CONSULTANCY with a PROVEN TRACK RECORD (2006)
We have been dealing with Espresso Coffee Machines and provided freshly roasted coffee beans to organisations and F&B outlets since 2004. Some of our coffee customers are Google, Landlease, Charles and Keith, Joe and Dough, W39, Cups and Canvas, Wimbly Lu, Coffee Stop, Chef Icon, Coffee Connect, Wong Partnership, salesforce.com, Allen and Gledhill, Global Orient, Lloyds of London, Lloyds Register, Paul Filtration, A-STAR, EMC Systems, Mitsubishi Corporation etc…
Highlander Coffee Quick Factfile: We are a Singapore pioneer in the gourmet coffee business established for more than 10 years (since 2004). Our cafe has been around serving coffee to new and regular customers for over 10 years. Our coffee academy is reputed the longest standing educational platform reaching out to more people than anybody else in the WORLD! We now WHOLLY OWN a roasting plant producing coffee almost daily for both retail and wholesale! We are AVA (mandatory licence for wholesale supplies), Halal (whole plant) and NEA (our espresso bar) certified. We are currently one of notable home and commercial espresso machine importer distributor in the region for the VBM brand with keen repair and parts support capabilities.
“…It’s not easy for me to get to your shop, so I was looking for an easy way to get to enjoy your yummy beans. I do enjoy the taste!”
Mr Raymond Komen (New Zealand)
“thank you HIGHLANDERIANS for your excellent coffee bean which kept us espredrated during 龍 Chinese New Year !!”
Mr 陳海晗 (Singapore)
“We at Jazz Café, in the Maldives loves your coffee! :)”
Mr Yaseen Hameed (Maldives)
“It’s been about 4 years since I first stepped in your cafe and you guys still make the best coffees around”.
Mr Daryll Chan (Singapore)
“Thanks Phil, IT was a great priviledge for me to find your shop and have such world class coffee. I hope your business goes over the top. blessings,…This is Phil, one of the owners of Highlander coffee. Check them out on the web… best coffee in the world!”
Mr Michael Card (American Christian singer-songwriter, musician, author, and radio host from Franklin, Tennessee http://www.michaelcard.com/ and Facebook Album)
“if personal attention to the production line is key to the artisanal push, then unpretentious down-to-earth brothers Phil and Cedric Ho of Highlander Coffee are often cited as the early adopters of more holistic control over their cup – bringing in green beans, roasting on-site (even on demand), grinding on demand, brewing to perfection. They serve up the best cup of flat white I’ve had in Singapore so far.
“Hi guys… awesome to meet up earlier today. Definitely the best and most enjoyable coffee I’ve had in Singapore ever!!! Looking forward to run your Supremo blend through our Cimbali for my morning coffee =) Cheers!…Thanks guys! Awesome work you guys doing! Best coffee in Singapore for sure! Sander.”
Mr Sander Blauw (Netherlands)
Easily the best flat white in Singapore, and on top of that, everything is very reasonably priced too. Amazing coffee…MS Samantha Lauw
Great service today – thank you. Aclan & Jef were excellent – the machine is working beautifully again ….Ms Marion Hollier
“Thanks Phil and Cedric for solving my problem. You guys are definitely very good and sincere businessmen who knows their stuff. All my friends will definitely get to know about you guys!…So nice to taste real coffee after 2 weeks. Yum yum”Mr Raymond Chan (A home espresso machine owner)
Great consistent coffee year after year. Well priced drinks, can get your supply of beans too as they are a roaster too. Only grouse is they close too early, good for the friendly staff but little bit inconvenient for me 😅Kai Rene Teh
Highlander Coffee Team, we just wanted to give you a big compliment on your service, the high standard of your products and the overall experience! Awesome job! Keep up the great work.Mr Albert & Mrs Natalie Visscher (Singapore)
Many thanks Phil we are really enjoying our coffee machine.Ms Kate Catto (New Zealand)
Phil, Many thanks for the excellent delivery and training on Saturday. The VBM is everything that we hoped it would be. The package that was delivered with the machine was well thought through and effective. Your team did a great job.Mr Louis Niven (New Zealand)
Phil, Many thanks to Cedric for taking such good care of my DomoBar. It gave me great peace of mind that it was handled by someone who understands how to treat the machine. And to have it returned in even better condition than it left the old place was a bonus! Love the new big knobs and it has the new machine shine again. Thanks again. Cheers.Ms Suzanne Roat, PhD, P.E. (U.S.A.)
I have to give special praise to Cedric, Phil and the team for once again taking great care of my aging Isomac. As well as making and roasting great coffee Highlander offer a coffee machine repair service and I must say that they’ve had mine in for servicing and repairs regularly since 2013. Polite, knowledgeable and efficient. It’s all I want. Great service. Thanks.Mr Davo-Singapore
What Others Say…
Do we have to use your coffee beans if we purchase a grinder from Highlander Coffee?
YES, preferably so. But you are not obliged to.
However, please note that the machine’s 1 year warranty will only be valid carry-in or onsite in Singapore (depending on the models and terms of purchase) on condition it is not due to mishandling or the use of coffee beans that caused the damage to the grinder burrs.
Do you a technical support team and how fast is the response?
Through the years we have built up a robust TECHNICAL CAPABILITY to support the distribution of espresso machines serving homes, oﬃces and commercial establishments. Customers enjoy PEACE-OF-MIND through our sound troubleshooting know how on services, repair and spare parts support. Typically our response time is within the next few hours onsite or within latest the same working day. Often, problems are easily solved instantly over the phone or by electronic correspondences.
Do you roast your own coffee beans and does Highlander Coffee possesses the required food safety certifications?
We pioneered INSTORE roasting in Aug 2006 with a 3kg Diedrich from USA for our own use at our espresso bar and retail beans. This is a Singapore NEA approved practice. As we naturally progress to the wholesale business, we outsourced our roasting to an AVA approved 3rd party roaster. In Singapore, it is illegal to roast beans instore (NEA certification) and supply wholesale to other food and beverage establishments. See http://www.ava.gov.sg/explore-by-sections/food/food-manufacturing-storage-innovation/overview-of-food-establishments-in-singapore
As our wholesale business grew, we eventually become a AVA certified wholesale roaster and supplier. End 2012, we finally WHOLLY OWN a roasting plant; producing coffee almost daily for both retail and wholesale with AVA (2012) and Halal (2015) certification. Our roasting facility is located at Food Exchange, 28 km away from our espresso bar (NEA certified since 2006)!
How often are your beans roasted?
At our Food Xchange roasting plant, we roast almost daily or at least four times a week! If you don’t plan well, you are likely to boast about roasting every day! Do not forget you still need to take care of machine maintenance and packing of beans!
Where are the beans sourced from?
Our beans are sourced from all over the world namely South America, Central America in Africa and Indonesia.
Why are these beans special? Flavor?
They are special because each has its own characteristics to add complexity to the flavours our customers desire. Typically, they are citrusy, sweet, nutty, herbal, earthy, spicy and full bodied.
Favorite roast? How do you get this flavor?
Medium to medium dark roast or city to full city as some will call it. We find that within this degree of roasts, there is a good balance of sweetness, bitterness, body and acidity. Ultimately this is what our customers approve of and keep coming back for more.
Why is Highlander Coffee unique?
We believe making good consistent coffee can be easily available or taught to everyone to greatly improve the quality of our beverage experience.
To be available to everyone it must be simple to master for an individual, organisation or a commercial establishment. Coffee should easily be learned and not intimidating or overcomplicated.
Since 2004, Highlander Coﬀee is committed to making it simple for anyone to experience good consistent coﬀee by sharing, serving, and support of our in-house roasted coﬀees, espresso coﬀee machines and coﬀee training workshops.
For more than a DECADE, our VALUES have kept us focused to achieve steady and consistent GROWTH. SIMPLY put, we want our customers to continue recognizing us as ENDURING, DEPENDABLE and CREDIBLE.
We have established a broad customer base that either enjoys coﬀee at our espresso bar or who purchases beans to savour at home. Commercial establishments and oﬃces trust our roasts to serve their coﬀee customers and employees.
BRANDS WE PARTNER
ANFIM S.r.l. began manufacturing premium quality espresso grinders for professional and private use at their factory in the heart of Milan over 50 years ago. Today, the slogan “ANFIM – in the heart of a good coffee“ is known in more than 50 countries around the world. The grinders combine superior quality, sturdiness and easy handling to form a perfect symbiosis of state-of-the-art technology and classic Italian style.
Breville was founded in Sydney in 1932 and is now Australia’s number one choice for kitchen appliances with its extensive range of products. This is due to Breville’s large and innovative industrial design centre which has won more than 40 international design awards. Breville offer high quality, innovative appliances that not only perform with superior standards but look fantastic in the kitchen
Since its inception in 1999, Baratza has offered high-quality, state-of-the-art grinders for those who care about making the best coffees. Created by the dynamic team of Kyle Anderson and Kyra Kennedy, Baratza quickly become known as the company to turn to for innovation, quality, and consistency.
Rhinowares is a range of innovative products developed specifically for specialty coffee. Designed by industry professionals, the range will grow to cover nearly all aspects of barista work and espresso. With input from coffee specialists, the Rhinowares team listens and acts on feedback to make improvements on an ongoing basis.
Since many years, NIVONA Apparate GmbH, has marketed innovative, top-quality coffee machines. The company headquarters is in Nuremberg, Germany, since decades the home of high quality appliance manufacturers. Not blandly functional and technical, but sensual, emotional, aimed at indulgence: these are the hallmarks of the NIVONA brand. With this appealing, striking debut, the brand conquers a new segment in the hearts of consumers. NIVONA stands for passionate, pleasurable coffee indulgence.asis.
Lelit is a family-run industry that designs and produces coffee machines either for household or professional use. Both a long technical tradition and an advanced research and development division make Lelit an emerging company among the espresso machines producers. Design, technology, service and care for details are the main features of a company looking onwards to the future.
For more than 80 years MAHLKÖNIG has been the leading brand for high quality professional grinders.The MAHLKÖNIG logo stands for quality leadership and innovation. The main focus of MAHLKÖNIG is the development of grinders for the best grinding of all kinds of coffee types and roasts.
PROFESSIONAL CONICAL GRINDER DEDICATED FOR HOME ESPRESSO
COMMERCIAL DOSER FLAT BURR
MEDIUM TO HEAVY COMMERCIAL DOSERLESS GRINDERS (FLAT BURR)
Look No Further.